FAQ

Frequently Asked Questions (FAQ)

1. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

2. How long does shipping take?

Orders are processed within 1–3 business days.
Delivery typically takes 5–12 business days, depending on your location.

3. Do you offer international shipping?

Yes! We ship worldwide.

4. How do I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number.

5. What is your return policy?

We offer a 30-day return policy for unused and unopened products.
For full details, check our Refund & Returns Policy.

6. What if my item arrives damaged?

No worries — contact us with a photo of the damaged item and we’ll replace it for free.

7. Can I change or cancel my order?

If your order has not yet shipped, we can modify or cancel it.
Contact us ASAP: support@trendoraonline.us

8. Are your products safe for pets?

Absolutely! All items are selected for quality, durability, and pet-safe materials.